Betano Casino Cookies Policy

At Betano Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them when you visit betano.com or any of our regional platforms such as betano.co.uk, betano.de, or betano.dk, and how you can manage your preferences. By continuing to use our site — whether to explore our betano casino online offering, access the betano app, or complete your betano login — you acknowledge the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow us to recognise your browser, remember your preferences, and improve the way our platform functions. At Betano Casino, we use cookies alongside similar technologies such as web beacons, pixels, and local storage to deliver a personalised and secure experience across desktop and mobile.

Cookies can be classified by their lifespan and by who sets them:

• Session cookies — these are temporary and deleted when you close your browser
• Persistent cookies — these remain on your device for a set period or until you delete them
• First-party cookies — set directly by us when you use our services
• Third-party cookies — set by external partners such as analytics or advertising providers

How We Use Cookies at Betano Casino

We use cookies for a range of operational and functional purposes across our Betano Casino platform. These purposes include ensuring the security of your betano casino login session, remembering your language preferences across our localised versions, and enabling seamless navigation between our sportsbook and casino sections.

Strictly Necessary Cookies

These cookies are essential for our website to function correctly. Without them, services such as account authentication, session management, and fraud prevention would not operate. We do not require your consent for strictly necessary cookies, as they are integral to the delivery of our betano online casino services. Examples include cookies that:

• Maintain your authenticated session after your betano casino login
• Remember items in your session (e.g. active bets or game state)
• Enable security checks and fraud detection during betano online betting
• Support compliance with responsible gambling requirements (including OASIS, ROFUS, and GAMSTOP integrations where applicable)

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. This helps us improve user journeys, identify technical issues, and refine the features available on our betano casino app and mobile web environment. Our analytics partners may collect anonymised data about page visits, session duration, and navigation paths.

• Tracking page load times and error rates
• Identifying the most frequently used features, including the betano app and live casino sections
• Measuring the effectiveness of our betano bonus and betano welcome bonus campaigns
• Monitoring traffic sources to understand how users discover our betano casino uk offering

Functional Cookies

At Betano Casino, we place functional cookies to remember your preferences and personalise your experience. These cookies allow us to tailor content — such as displaying relevant betano casino bonuses, pre-filling returning user details, or maintaining your currency setting (GBP, EUR, or DKK depending on your region).

• Language and locale settings (English, German, Danish)
• Remembered login details to simplify your betano login
• Display preferences for game categories, including slots, live dealer, and sports betting

Targeting and Advertising Cookies

We and our trusted advertising partners use targeting cookies to deliver relevant promotional content to you. These may include information about our betano promo code offers, betano free bets, and betano casino welcome offer promotions. Our Betano Casino advertising partners may use these cookies to build a profile of your interests and show you relevant adverts on third-party websites.

• Tracking whether you have previously visited our site or used a betano bonus code
• Measuring the reach of our promotional campaigns including betano casino bonus code offers
• Limiting the frequency with which you see a particular advertisement
• Sharing anonymised data with partners for retargeting purposes

Third-Party Cookies and Technologies

Our Betano Casino platform integrates with a number of third-party services that may set their own cookies on your device. These include game providers such as Evolution Gaming, Playtech, Pragmatic Play, NetEnt, and others whose content is embedded directly within our casino environment. Additionally, payment processors and fraud prevention tools used to manage deposits and betano withdrawal time monitoring may place their own tracking files.

We do not control the cookie policies of these third parties. We encourage you to review the privacy and cookie notices of any external providers whose services are accessible through our platform.

Cookies and Our Regulatory Obligations

We operate across multiple regulated jurisdictions. Our Betano Casino services are provided by the following licensed entities:

• United Kingdom: BV Gaming Limited, trading as Betano, licensed by the UK Gambling Commission (account no. 39576), registered in Gibraltar
• Germany: Betkick Sportsbetting Ltd, supervised by the Gemeinsame Glücksspielbehörde der Länder (GGL), Malta reg. no. C 116024
• Denmark: Insipia Ltd, licensed by the Danish Gambling Authority (Spillemyndigheden), J.nr. 23-344074, Malta reg. no. C 90252

Our use of cookies across all versions of our platform is designed to comply with applicable data protection laws, including the UK GDPR, the EU General Data Protection Regulation, and the ePrivacy Directive. When required by law, we obtain your explicit consent before placing non-essential cookies on your device.

How to Manage Your Cookie Preferences

We respect your right to control how cookies are used when you visit our Betano Casino platform. You can manage your preferences in the following ways:

Cookie Consent Tool

When you first visit our website, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may revisit and update your choices at any time through the cookie settings link in our website footer.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies, or to alert you when a cookie is being set. Please be aware that restricting certain cookies may impact the functionality of our betano com casino platform, including your ability to complete betano casino login or access personalised content.

Opt-Out Tools

You may also opt out of interest-based advertising through industry opt-out platforms such as the Digital Advertising Alliance (DAA) or the European Interactive Digital Advertising Alliance (EDAA). These tools do not prevent you from seeing advertisements, but they limit the use of your data for targeted advertising purposes.

Data Retention

The data collected through cookies is retained only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Session cookies are deleted when your browser session ends. Persistent cookies expire at the time specified in the cookie itself, which may range from a few days to several months.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through a prominent notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or wish to exercise your data rights, please contact us through the appropriate channel for your region:

• UK: help@betano.co.uk
• Germany: kontakt@betano.de
• Denmark: via the support channels available on betano.dk

Our customer support team is available 24/7 to assist you with any queries related to this Cookies Policy or your data preferences when using our Betano Casino services.